Grow as Grand Vendeur and Develop an Entrepreneurial Mindset

◦ Define your brand and your personal signatures
◦ Create a positioning that is authentic, uniquely your’s and relevant
◦ Understand how Personal
◦ Branding can help you create more memorable client experiences, leading to better business

◦ Enhance Correspondence
◦ Etiquette (Email, Telephone, Social Media)
◦ Create and maintain an impression of credibility and confidence
◦ Ensure a good first impression
◦ The Art of Conversation

◦ Connect with Clients in-store and out of the store
◦ Clienteling success factors and best practices
◦ Power of Intimacy
◦ The Clienteling Process: Analyze, Plan, Execute, Close

◦ Understand the psychology of high spenders and how they perceive money
◦ Build the mindset to engage with HNWI
◦ You don’t need to be rich to sell to the rich, you need to be wealthy

◦ Master the Negotiation skills (Assertiveness, Persuasiveness, Influencing Skills, Conflict Resolution)
◦ The Negotiation Process: Know yourself and your opponent, Find conflicting objectives, Analyze alternatives, Act on right timing
◦ Handle intimidation and resistance
◦ Create urgency and desire