Explore New Courses and Current Offerings
What We Love to Do
Classroom Training
Customized training programs for Brands.
Live Virtual Training
Engaging online journey.
Team Building
Putting heads together for creative brainstorming.
Coaching
Understanding and unleashing one's greatest potential.
Embrace Retail Changes and Boost Performance
NEWEST PROGRAMS
A Journey Getting Back To Business Post Covid-19
RETAIL RECOVERY
Key Course Objectives:
- The New Norm and How to Reinvent Store Ambiance
- Welcome Back your Clients
- Clienteling amidst Covid-19
Mastering Client Relationships From A Distance
ONLINE CLIENTELING
Key Course Objectives:
- Why you Need to Be Online and What Are your Tools?
- Explore the Techniques and Plan your Strategy
- Building Trust Online in order to Drive Sales Results
A Unique Course for you to Gain Confidence and Drive Success
THE SEXY SERIES
Key Course Topics and Objectives:
- Confidence is Sexy: To be influential, one must have and be able to demonstrate confidence in who you are and what you do. Let us support you in growing even more confidence!
- Humour is Sexy: Humour is charming. Find out your style of humour and develop it through practice!
- No stress is Sexy: Don't let stressful emotions get the best of you. Learn how to manage your stress and make it work for you and not against you!
- Passion is Sexy: Attitude is everything and that comes from showing passion in who you are and what you do. Find your passion and showcase it consistently!
- Thoughtfulness is Sexy: Especially in entrepreneurship, we need to be thoughtful and creative with our Client relationships. This is how "Broadcast-worthy Magic Moments" get crafted and executed. Let us inspire you with case studies and more creative trust-building ideas!
Our Best Sellers Customized to Your Needs
COURSES AND KEY LEARNINGS
Engage & Connect
CLIENT ENGAGEMENT
Key Course Objectives:
- Build Client Loyalty
- Reach for a High Level of Trust
- Move from Transactional to Relational
- Gain Confidence in Approaching the Client in a Non-commercial Way
- Strengthen Verbal and Non-verbal Communication
- Create Broadcast Worthy Moments
- Implement Personalized Touch Points
- Tools to develop Clienteling Actions
Mastering the Negotiation Game
A WINNING NEGOTIATOR
Key Course Objectives:
- What makes a successful negotiator?
- Master the Negotiation skills (Assertiveness, Persuasiveness, Influencing Skills, Conflict Resolution)
- The Negotiation Process: Know yourself and your opponent, Find conflicting objectives, Analyze alternatives, Act on right timing
- Handle intimidation and resistance
- Create urgency and desire
Explore & Unleash your Superpower
BRAND YOURSELF
Key Course Objectives:
- Know yourself - Define your Personal Signature
- Prepare the Delivery
- Explore and anchor your Superpower
- Create a personal positioning that is authentic, unique and relevant
- Understand how Personal Branding can help you Reach your Target
- Attract and Retain Clients
- Build Trust and Credibility
Be Confident & Shine
EVENT & ETIQUETTE
Key Course Objectives:
- Be an Ambassador - Personal Etiquette
- Understand Wealthy Clients
- Embrace full Ownership of the Journey
- Boost Team Confidence
- Prepare to ease the Negotiation Process
- Travel with your Clients
- Correspondence Etiquette
- Dining Etiquette
- Tailor your Small Talk and Create Conversation
Elevate & Boost Your Team
BE A MANAGER-COACH
Key Course Objectives:
- Acquire Coaching Skills as a Manager
- Apply Effective Coaching Techniques to Grow Individuals
- Learn the Differences between Leading Teams and Coaching Individuals
- Handle Challenging Situations and Personalities
- Master Communication Skills of a Coach
- Create Efficient Action Plans
- Drive Sales Performance
Efficiently Lead and Motivate
LEADERSHIP
Key Course Objectives:
- Identify Leadership Styles
- Engage in a more Leadership Approach
- Consider Various Forms of Communication and Their Impact
- Delegate Tasks and Responsibilities to Develop and Train Others
- Communicate Clear Performance Standards for Follow-up and Accountability
- Motivate your Team
THE GRAND VENDEUR ACADEMY©️
Be Equipped to Develop Your Super Brand
and Grow as Grand Vendeur.
