Expertise - EQwiip Consulting Limited

Meet EQwiip's Amazing Team
OUR SUPERHEROS
Betty Trieu
Passionate Founder and Chief Consultant

Superpower: Brilliant Bustler

Originally from Canada, Betty spent more than 15 years in China as a well-practiced brand and retail professional, with experience in high-end jewelry & watches, fashion and handbags, luxury accessories and leather goods, focusing on Marketing, Corporate Training, and Retail Operations. Betty specializes in executive coaching, grand vendeur programs, and developing luxury training curriculums for the most prestigious luxury houses in the world.
Visit Betty's Website
EQwiip's Awesome Team
Providers of Smiles & Growth
Real Professionals. Real Experience.

Aline
Managing Partner

Super Power:
Ironic Ironwoman

Languages:
French, English

Chloe
Senior Consultant
Certified Coach
Certified Hypnotherapist

Super Power:
Thoughtful Therapist

Languages:
Cantonese, Mandarin, English

John
Senior Consultant
Certified Coach
GIA-AJP & FHH Certified

Super Power:
Enchanting Engager

Languages:
English
Lydia
Senior Consultant
Certified Coach
FGA Jewellery Appraiser

Super Power:
Humble Humorist

Languages:
Mandarin, English

Hélène
Senior Consultant
Retail Excellence Coach

Super Power:
Holistic Humanist

Languages:
English, French, Japanese
Mina
Senior Consultant
Certified Coach

Super Power:
Feedback
Fan-Maker

Languages:
Korean, English
Michelle
Senior Consultant
Etiquette Expert

Super Power:
Makeover Master

Languages:
Mandarin, English

Rana
Senior Consultant
Etiquette Expert

Super Power:
Observant Organizer

Languages:
English, French
Aline, Managing Partner
Aline’s role at EQwiip is behind the scenes: managing different Client accounts, working with Clients to develop the trainings they need, allocating the right trainer to deliver, and overseeing all projects to their completion.

Aline specializes in supporting the preparation of the training and follow-up after to insure consistency and client satisfaction. She is passionate about working in training & coaching and to see people grow and transform. This is a very inspiring field where every day you are driven to become a better version of yourself, and discovering your true self.

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Chloe, Certified Coach
Chloe has more than 15-year experience in classroom trainings and in-store coaching in APAC region for Luxury Retail Brands. She has worked with the most recognizable luxury brands across luxury fashion, watches, jewelry and high-jewelry brands. She has a deep understanding of the mindset of luxury clients and knows how to interact and engage with them.

As a trainer, she aims to create a unique training experience immersing the participants. She anchors key learnings with role-practice and real stories. The individuals leave inspired and with a pro-active and successful mindset. She uses story-telling and emotional intelligence to elevate the Client experience.

John, Senior Consultant
John is a seasoned trainer and luxury passionate who has spent almost two decades in Luxury, successfully navigating the various industries that strive for the ultimate in Client Experience delivered by well developed sales professionals.

As a trainer, John is very animated and always strive to create a cohesive learning environment to engage every participant and help them unleashing their Super Power.

Lydia, Certified Coach
Lydia has over 20-year experience in training and coaching. Passionate about gems and jewelry, she also completed and obtained a certification from the British Gemological Association. Since then, she has focused her work on jewelry and luxury retail.

As a trainer, Lydia’s objective is to share professional knowledge, to develop communication skills for better connection with Clients and create a unique and memorable experience. In the recent years, she has been focusing on Leadership and Coaching trainings to strengthen managers skills and support them to elevate their team.

Mina, Certified Coach
Mina has been successfully working as a trainer and coach for the last 15 years in Korea.
Collaborating with Fortune 500 corporations and retail brands that have given her a strong experience in Coaching, Communication Skills, Emotional Intelligence, Leadership and Personal/Team Development.

As an experienced and certified coach, she uses coaching techniques to anchor core knowledge and unlock individuals’ challenges. She encourages individuals to step outside of their comfort zones to change their mindset and experiment/experience new skills.

Michelle, Senior Consultant
Michelle has been working in the luxury industry since 2005 with solid experience in two of the most prestigious luxury houses. She has successfully developed and delivered classroom trainings and floor coaching for their frontline teams. With over a decade worth of luxury experience, she has a thorough understanding of the consumer trend, luxury market, Client mindset and the cultural differences.

Her expertise covers areas such as Selling Skills and Service Excellence, Sense of Luxury, Client Experience, Clienteling and Etiquette.

Rana, Senior Consultant
Rana has had the unique opportunity to have a global career, spanning 3 continents and overseeing a combined total of over 25 countries. In the past 15 years, she has gained incredibly rich experience in both consumer trend and behavior in the Luxury Market.

Extremely dynamic, driven by challenge and comfortable to navigate in multicultural environments, Rana understood the importance of training when she moved to Vietnam and worked with Global Link, premier luxury franchisee in Vietnam. As Operations Manager, she rolled out 8 mono-brand stores and 2 multi-brand boutiques (Runway).